Privacy Policy

1. Who We Are

Qingdao Tianluping Metal Products Co., Ltd. is a custom metal parts manufacturer based in China. For privacy questions, use the contact details at the end of this policy.

2. Information We Collect

We may collect information that you provide directly, including your name, business email address, company, telephone number, project message, drawings, CAD files, specifications, photographs and other documents submitted for quotation or project communication.

Our website and security systems may also record technical information such as IP address, approximate location, browser or device information, referring page, timestamps, security events and essential cookie data. Our website form system stores RFQ submission records, including uploaded attachments and the source page.

3. How We Use Information

We use information to respond to inquiries, review manufacturability, prepare quotations, communicate about samples and orders, maintain project and drawing revision records, protect the website, prevent abuse, comply with legal obligations and improve our business processes.

Where applicable, processing is based on steps requested before entering a contract, performance of a contract, our legitimate interests in operating a secure B2B manufacturing business, compliance with law, or consent where required.

4. Sharing and Service Providers

Information is available to authorized members of our sales, engineering, quality and project teams where needed for the inquiry or project. We may use hosting, security, email, storage, professional and technical service providers that process information on our behalf or under their own applicable terms.

Large-file uploads use Dropbox. When you open the Dropbox file-request page or upload files there, Dropbox processes information under its own privacy policy and service terms. Please do not upload information that you are not authorized to share.

We may disclose information when required by law, to protect legal rights or safety, or in connection with a business reorganization, subject to applicable requirements.

5. International Processing

Because we are located in China and serve customers internationally, information may be transferred to or accessed from China and other countries where our service providers operate. Data-protection rules may differ between countries. Where required, we take appropriate measures for international transfers.

6. Retention and Security

We retain information only for as long as reasonably necessary for quotation follow-up, project administration, contractual and quality records, dispute management, security and legal obligations. Retention depends on whether an inquiry becomes a customer project and on applicable contractual or legal requirements.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure. If highly confidential information requires special handling, contact us before uploading it and arrange an NDA or another agreed transfer method where appropriate.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or objection to processing of your personal information, and in some cases data portability or withdrawal of consent. We may need to verify your identity before completing a request.

You may also contact the relevant data-protection authority where that right applies. Some information may be retained where necessary for legal claims, contractual records or other lawful obligations.

8. Cookies and Website Security

The site may use essential cookies or similar technologies required for WordPress operation, security, bot protection and session management. If non-essential analytics or advertising technologies are added later, this policy and any required consent controls should be updated before they are enabled.

9. Third-Party Links

This website may link to third-party services. Their privacy practices are controlled by their own policies, and we are not responsible for third-party websites.

10. Changes to This Policy

We may update this policy when our website, services or legal obligations change. The current version and update date will be posted on this page.