Last updated: September 29, 2026
Qingdao Tianluping Metal Products Co., Ltd. (“Tianlu,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect through this website, why we use it, how it may be shared and the choices available to you.
1. Who We Are
The organization responsible for personal information collected through this website is:
Qingdao Tianluping Metal Products Co., Ltd.
52 Liupanshan Road
Huangdao District, Qingdao
Shandong 266000, China
Email: tll9@qdtll.cn
Telephone / WhatsApp: +86 155 5444 1661
2. Scope of This Policy
This Privacy Policy applies to personal information collected through:
- this website;
- contact and quotation-request forms;
- files submitted with an inquiry;
- email and other business communications initiated through the website; and
- technical records created when the website is accessed.
It does not replace any privacy, confidentiality or data-handling terms contained in a separate NDA, quotation, purchase agreement or other written contract.
3. Information We Collect
Information You Provide
When you contact Tianlu or request a quotation, you may provide:
- your name;
- business email address;
- company name;
- project or application information;
- manufacturing-process interest;
- estimated annual volume;
- drawings, images, specifications or reference files;
- confidentiality or NDA preferences;
- the content of your message; and
- other information you choose to include.
Please avoid including personal information that is not necessary for the inquiry.
Technical Information
Our website, hosting provider and security systems may automatically record limited technical information, including:
- IP address;
- browser and device type;
- operating system;
- requested pages and referring page;
- date and time of access;
- server, security and error logs; and
- information needed to prevent spam, abuse or technical attacks.
This information is used to operate, secure and improve the website.
Communication Records
If you communicate with us by email, telephone, WhatsApp or another business channel, we may retain the contact details and correspondence needed to respond and maintain an appropriate business record.
4. How We Use Information
We may use personal information to:
- respond to general inquiries;
- review requests for quotation;
- evaluate drawings and project requirements;
- identify missing technical or commercial information;
- communicate about potential or existing projects;
- arrange confidentiality discussions or NDAs;
- provide requested company, capability or quality information;
- maintain inquiry and project records;
- protect the website and our systems;
- investigate errors, abuse or security incidents;
- comply with legal and regulatory obligations; and
- establish, exercise or defend legal rights.
We do not sell or rent personal information.
We do not use information submitted through the inquiry form for unrelated mass marketing unless you have separately agreed to receive such communications.
5. Legal Basis for Processing
Depending on the circumstances and applicable law, we process personal information because:
- you have requested information or asked us to review a potential project;
- processing is necessary to take steps before entering into a contract;
- processing is necessary to perform or administer an agreement;
- we have a legitimate business need to operate, secure and improve the website;
- you have provided consent where consent is required; or
- processing is necessary to comply with a legal obligation.
Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal does not affect processing already carried out lawfully before the withdrawal.
6. Drawings, Files and Confidential Information
Files submitted through the website may contain technical or commercial information. They should not contain unnecessary personal data.
Submitting a file, selecting an NDA-related option or sending an inquiry does not by itself create a non-disclosure agreement.
If your drawings or documents contain confidential, export-controlled or commercially sensitive information, contact us before uploading them so that an appropriate disclosure method or written NDA can be considered.
We use submitted files for inquiry and project evaluation, communication and related business-record purposes. Access should be limited to personnel and service providers who need the information for those purposes.
Ownership of submitted drawings and other intellectual property remains with the respective owner. Additional confidentiality obligations must be established in a separate written agreement.
7. How Information May Be Shared
We may share information only where reasonably necessary with:
- authorized Tianlu personnel involved in inquiry, engineering, commercial, quality or administrative review;
- website hosting, email, form-processing, file-storage, security and technical-support providers;
- professional advisers such as legal, accounting or compliance advisers;
- authorities or other parties where disclosure is required by law or necessary to protect legal rights, safety or security; and
- a successor organization in connection with a lawful merger, restructuring or transfer of business, subject to applicable confidentiality and data-protection requirements.
Service providers may process information only for the services they provide and are expected to protect it appropriately.
We do not disclose submitted technical files publicly.
8. International Processing
This website is intended for international business users.
Information submitted from outside China may be transmitted to and processed in China. Some hosting, email, security or technical service providers may also process information in other countries or regions.
Where required by applicable law, we will take reasonable steps to protect personal information involved in international processing or transfer.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.
The retention period depends on factors such as:
- whether an inquiry remains active;
- whether a quotation or business relationship develops;
- the sensitivity and relevance of submitted files;
- contractual, accounting or legal record requirements;
- applicable limitation periods; and
- security, dispute or compliance needs.
When information is no longer reasonably required, we may delete, anonymize or securely archive it, subject to legal obligations and normal backup cycles.
You may request deletion of information, but certain records may need to be retained where required by law, contract, security or legitimate business-record obligations.
10. Cookies and Similar Technologies
The public website may use cookies or similar technologies that are necessary for security, form operation, performance, language preferences or basic website functionality.
At the date of this Policy, the public website does not intentionally use advertising cookies or cross-site behavioral advertising.
If non-essential analytics, advertising or similar tracking technologies are introduced, this Policy and any applicable consent controls should be updated before those technologies are activated.
Embedded content or external services may operate under their own privacy and cookie practices. You should review the relevant provider’s policy before interacting with third-party content.
11. Information Security
We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, email service or internet transmission method can be guaranteed to be completely secure.
Do not send highly sensitive or restricted information through ordinary website forms or email unless an appropriate secure transfer method has been agreed.
If you believe information has been submitted or accessed improperly, contact us promptly at tll9@qdtll.cn.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- ask whether we process your personal information;
- request access to or a copy of your information;
- request correction of inaccurate or incomplete information;
- request deletion of information;
- withdraw consent where processing is based on consent;
- object to or request restriction of certain processing;
- request information about how your data is used or shared; and
- submit a complaint to an applicable data-protection authority.
To make a request, email tll9@qdtll.cn with enough information for us to identify the relevant inquiry or communication.
We may need to verify your identity and authority before completing a request. Some requests may be limited where retention or processing is required by law, contract, security or the rights of another party.
13. Children’s Information
This website is intended for business and professional users and is not directed to children.
We do not knowingly collect personal information from children under 14 through this website. If you believe a child has submitted personal information, contact us so that the matter can be reviewed and appropriate action taken.
14. Third-Party Websites
This website may link to third-party websites or services.
Tianlu does not control the privacy, security or content practices of those services. Information you provide directly to a third party is governed by that party’s privacy policy.
15. Changes to This Policy
We may update this Privacy Policy when website functions, service providers, business practices or legal requirements change.
The current version will be published on this page with an updated revision date. Material changes may also be communicated through the website where appropriate.
16. Contact Us
For privacy questions, requests or concerns, contact:
Qingdao Tianluping Metal Products Co., Ltd.
52 Liupanshan Road
Huangdao District, Qingdao
Shandong 266000, China
Email: tll9@qdtll.cn
Telephone / WhatsApp: +86 155 5444 1661
You may also review our Terms of Service